Privacy Policy
Ben’s Burgers may collect personal information to help you place and receive orders and to improve the service. This Privacy Statement explains how Ben’s Burgers handles your personal information when you visit or use https://bensburgers.devournow.com/ (the “Site”), the Ben’s Burgers mobile application, and any other website or mobile application that links to this Privacy Statement (collectively, the “Services”).
Collection of Information
When you use our Services, we may collect or receive information about you.
Information You Provide Directly
You may provide information to us when you use our Services. This information may include your name, email address, phone number, delivery address, and payment information, including credit card information and billing address used to complete the purchase transaction, and other information that may identify you. When you place an order through our Services, we collect information related to that order, including searches conducted through the Services, the products or services purchased, and the date and time of the purchase and delivery. You may also choose to provide ratings for your Devour Driver and for the Food Service Provider or other retailer (“Merchant”) you ordered from.
Information We Collect Automatically
We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services. This information may include:
Information related to the device you use to access our Services;
The type of web browser and operating system you use to access our Services;
Your Internet Protocol address;
The domain name of your Internet service provider;
The pages you visit, content you view, features you use, and the date and time of your visits; and
Your search terms, the website you visited before you came to our Services, and other clickstream data.
Use of Information
We may use the information we collect or receive about you for various purposes, including but not limited to the following:
To Provide You the Services
We use your information to provide you the Services, such as to fulfill your orders. For example, we use the credit card information you provide to complete a transaction and communicate your order to a Devour Driver to allow the Devour Driver to complete your delivery.
To Maintain, Improve, and Personalize the Services
We use your information for our everyday business operations such as auditing, administration of the Services, forum management, fulfillment, and analytics. Your information may also be used to improve the content and/or functionality of the Services.
We also use your information to personalize your experience. For example, we may personalize the content and features you see when visiting our Services. In addition, we may personalize advertisements and recommendations to make them more tailored to your interests.
To Protect You, Others, and Our Business
We use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms of Service, to comply with the law, and to protect against security risks.
To Communicate With You
We use your information to communicate with you. For example, we may send you text messages or other notifications about the status of your orders and deliveries. We may also contact you with promotional offerings or other communications that may be of interest to you.
Location Information
When you use the Services, we may collect general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect the precise location of your device when the Ben’s Burgers app is running in the foreground or background of your device.
You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the Ben’s Burgers mobile app, website, or Chatbot.
With Your Consent
We also may share or disclose your information with your consent or at your direction.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes.
Ben’s Burgers may retain aggregated or anonymized data indefinitely.
Third-Party Sites
Some of the functionality may be provided by third parties, and the Services may link to other third-party websites that are not controlled by Ben’s Burgers. These third parties are not under our control, and Ben’s Burgers is not responsible for their privacy policies or practices.
International Users
Ben’s Burgers is based in the United States, and regardless of where you use our Services, the information collected as part of that use will be transferred to and maintained on servers located in the United States.
Security
Ben’s Burgers has implemented administrative, technical, and physical security controls that are designed to safeguard personal information. However, no online activity is ever fully secure or error-free.
You are responsible for safeguarding your username and password.
Use of Cookies
We use cookies, web beacons, pixels, and similar technologies (“Cookies”) to collect information and personalize your experience with our Services.
We also use Cookies to collect information about your activities over time and across third-party websites or other online services to deliver content and advertising tailored to your interests.
Changes to This Privacy Statement
Our Services may change from time to time. As a result, we reserve the right to update or modify this Privacy Statement at any time and from time to time without prior notice.
Contact Us
If you have any questions or concerns relating to this Privacy Statement or our privacy practices, please contact us.
